eCOGRA specifically oversees fair gaming, player protection and responsible operator conduct. It examines and tests online gambling sites' prompt payments, safe storage of information practices, random games, honest advertising and responsible behavior by the operator. The non-profit, independent standards authority of the online gaming industry, e-Commerce and Online Gaming Regulation and Assurance, better known as eCOGRA, provides important player protections to consumers. These are the result of Independent Directors' decisions concerning what casino software is rewarded the Safe and fair Seal.
The standards authority was founded by Microgaming Software Systems Ltd. and Virtual Holdings Ltd., which together account for a large part of the casino-style gaming on the Internet. It is up to independent directors, however, to decide which software developers are admitted as eCOGRA members, and which operators qualify for the eCOGRA Seal.
Finally, in case a player encounters problems while gambling at an approved site, eCOGRA provides a dispute mediation service and a fair gaming advocate.
The most important product of eCOGRA - the one that players encounter in their gambling adventures - is the Seal of Approval, awarded to those casinos which have achieved compliance with eCOGRA’s high standards and demonstrated that:
* Games are fair
* The casino operates honestly and behaves responsibly
* Monetary deposits are safe and winning bets are paid in a timely manner.
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